LocalGoogle review management

Google review replies, handled for you.

Every new review gets a polite reply in your voice within a business day. Anything angry, legal or about a specific job comes to you first and is never posted without you. Review Management is $59 a month, month to month. Try the free review reply generator first.

How it works.

  1. Add us as a manager

    You add our Google account as a manager on your Business Profile. You can remove us at any time.

  2. We draft every reply

    New reviews are drafted in your voice, short and specific to what the customer wrote.

  3. A person checks and posts

    Routine replies are posted for you. Anything sensitive is sent to you first.

  4. You see the month

    Alerts when a low star review comes in, and a monthly review summary.

Our rules for every reply.

These are built into the software that drafts replies, and a person checks every one.

Never admit fault

Replies stay calm and helpful without admitting liability or discussing payments in public.

Never share details

First names only. No phone numbers, addresses or job details unless the reviewer wrote them.

Escalate the hard ones

Mentions of lawyers, injuries, police or fraud, and angry one star reviews, come to you first.

No fake reviews, ever

We never write reviews, buy them, or offer anything in exchange for one.

Ask everyone

We help you ask every customer for a review, not only the happy ones.

Short and human

Each reply is under about 90 words and sounds like you, not like a template.

Replies are for the next customer.

People read the replies as closely as the reviews. A calm, specific reply to a three star review tells the next customer how you treat people when something goes wrong. A thank you that mentions the actual job shows there is a real business behind the listing.

More reviews, the honest way.

Every plan comes with a review request kit: a short link to your review page, a printable QR card and an email you can send after each job. Ask every customer, every time. That is how good businesses build a steady stream of reviews without breaking Google's rules.

Questions owners ask.

Do you post replies without my approval?

Routine thank you replies are posted in your voice. Anything angry, legal or about a specific job goes to you first and is never posted without you.

Can you remove bad reviews?

No one can remove a real review just because it is negative. We reply calmly, and if a review breaks Google's policies we show you how to report it to Google.

Do you write reviews or pay for them?

Never. We do not write reviews, buy them or offer anything in exchange for one. It breaks Google's rules and your customers' trust.

Do I need a website plan too?

No. Review Management is available on its own for $59 a month, month to month, and it is included in our Pro website plan. See all plans on our pricing page.

How do you get access to my reviews?

You add our Google account as a manager on your Business Profile. You stay the owner and can remove us at any time.

Can I try it first?

Yes. Paste any Google review into our free review reply generator and see the reply we would draft, including when a review would be flagged to you first.

See your business online before you pay a thing.

Tell us about your business. We build it, send you a private preview, and only switch it on when you say it looks right.